Volume I • Issue VIII

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October 2017


Good policy is a result of collaboration between the public and private sectors, lawmakers and entrepreneurs. Real-world experience is a critical input for effective governance.

Dan Rieke, General Manager of All Global Resources, joined colleagues in the Professional Association for Customer Engagement (PACE) in Washington, D.C. in meeting with lawmakers and staff to provide feedback on current and proposed legislation impacting the direct marketing industry. The meetings were part of the PACE National Summit, held in mid-September.

While in Washington, Dan had the pleasure of speaking with and introducing Mark Stone of the Federal Communications Commission. Stone is the Deputy Chief of the FCC's Bureau for Consumer and Governmental Affairs. His focus at the agency is robocalls and their restriction to statutory limits, and his office will expand those efforts in the coming months. In conjunction with other PACE-member companies, All Global Resources will be advising the FCC on matters concerning call blocking, telemarketing practices, and communications-provider roles via updated regulations.

On Capitol Hill, Dan visited the offices of Congressmen Leonard Lance (R-NJ) and Bob Latta (R-OH) to discuss concerns about the unrestricted practice of call blocking, which is adversely affecting legitimate commerce in the United States.

Lance and Latta sit on the House Energy and Commerce Committee and have a direct hand in legislation that impacts business, retail energy, and the marketing efforts that connect them. During their discussions, Dan emphasized the need for Congress to remind the Federal Trade Commission, as well as well the FCC, that their primary missions are the support of trade and communications, not their curtailment.

Dan is one of only a few dozen PACE certified compliance professionals in North America. He engineers mobile and alternative marketing programs and compliance procedures for the Executive Energy Management affiliates and their clients.

Earlier this year, he was privileged to receive the Customer Engagement Professional of the Year award from his peers. AGR Group was also recognized with this award in recognition of Dan’s efforts in their organization.

The PACE National Summit gathered experts from across the marketing spectrum for a variety of speakers, workshops and legislative roundtables. Topics included FTC and FCC perspectives, the roles of State Attorneys General in consumer protections, legal liabilities for marketers and emerging trends in data management.

PACE is a valuable resource of best practices to marketers, while providing legislative input to Congress, as well as Federal and State agencies.

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